Privacy Policy

Who we are

Capital Seating Services is a specialist seating contractor providing installation, refurbishment, accessibility consultancy and asset management services to venues across London and the South East.

For any question about this policy or the information we hold, please contact us using the details on our contact page.

Information we collect

When you submit an enquiry through this website we collect the details you provide: your name, organisation, email address, telephone number, venue location and the project information you describe.

Survey and programme work may also involve site records, photographs of seating and building information supplied by you or your representatives. We do not collect special category personal data through this website.

How we use it

Enquiry information is used solely to respond to your request, arrange surveys, prepare quotations and administer any resulting contract.

We do not sell, rent or trade personal information, and we do not use enquiry details for marketing without your consent.

Legal basis

We process enquiry information on the basis of legitimate interests in responding to a business request, and on the basis of contract where you engage us to carry out works.

Sharing and retention

Information may be shared with manufacturers, sub-consultants or site contractors where that is necessary to deliver the works you have asked us to quote for or carry out.

Enquiry records are retained for as long as needed to respond to your request and to meet contractual, insurance and accounting obligations, after which they are deleted.

Your rights

You may ask us for a copy of the information we hold about you, ask us to correct or delete it, or object to the way it is used. Requests can be made using the contact details on our contact page and will be answered within one month.

Cookies and analytics

This website uses only the storage necessary to operate and secure the site. If we introduce analytics in future, it will be used to understand how the site is used and will not identify you personally.